I’m still officially waiting to find out if my promotion at my work has gone through, and so the last week and a half has been stressing and tiring!! I had my interview on wednesday with my potentially new banking center, which went well from what I understand. But now I have to wait for a phone call to tell me whether it is going through or not, and lets just say answering the phones at my banking center is difficult to begin with. First of all, customers who have taken the time and gas to get to the banking center deserve first attention. We cannot simply interrupt an interaction, or hold up the line for a phone call. Secondly, and this is generally speaking: banking centers can’t give out personal information!!! That is what banking by phone is for!! They have tools, such as caller ID and access ID codes that they can use to determine your identity. We don’t have that at our banking center, nor do we have it in any banking center in the area. We can’t verify your pin numbers, we don’t know from which phone you are calling, and we get so much fraud, we can’t truly tell if you are the one calling or not. And for you people who get checks, we can’t verify funds in someone else’s account over the phone or in person!!! Would you like it if I gave your account balance to someone you might or might not have given a check to? What if the person stole your checkbook and needed to find out how much money you had that they could take? What if someone edits your check to clean you out? Banking institutions and credit unions have set procedures set out by Congress and the Federal Reserve on how to process checks and money orders, and believe me it does not begin nor end with the teller. We spend so much time answering phones for questions that common sense dictates we cannot answer that most of the time we simply cannot answer the phone to begin with. So on that rare occassion that we are expecting a phone call for an important matter, it can be sometimes not answered in expectation that it is another person asking for information we cannot give. The recruiter may have called on Friday, but I don’t know about it. I’d tell them to call my cell phone but I can’t answer it at work and they don’t call after hours. Which leaves only my home number, which I am not there to pick up. And I seriously doubt they’d leave all the information with my mom.
Anyways, enough of the rant… I went to the bookstore the other day after seeing Pirates of the Caribbean: At World’s End and I saw a commercial for the upcoming The Golden Compass which is a book by Phillip Pullman and which is now a movie with a huge cast of stars including Nicole Kidman, my current heartthrob Daniel Craig (The New James Bond boys and girls!) and Eva Green (who was Vesper Lynd in the new James Bond!)… and its in my genre Science-fiction/fantasy. Oh yeah, there is no not-liking this movie, and the visuals look simply to die for!!! So I got on the website, and played around a bit, and here is the only thing you could really do quiz-wise, but always fun to do!
Do you dare IM Me?::
nerdy
What I am going deaf listening to::
Empire~ Orson Scott Card (Audiobook)
